FAQ

1. How do I place an order?

Placing an order is super easy! Just browse our products, pick your favs, and hit “Add to Cart”. When you’re ready, click “Checkout” and follow the steps. Easy peasy! 😎

2. What payment methods do you accept?

We accept:

PayPal

Credit & Debit Cards (Visa, MasterCard, etc.)

Your info is safe with us 💖

3. How long will it take for my order to arrive?

Shipping usually takes 5–15 business days, depending on your location. We’ll send you a tracking number so you can stalk your package… um, I mean, track it 😏

4. Can I cancel or change my order?

If you wanna cancel or change something, contact us ASAP. Once your order ships, we can’t stop it, but we’ll help you with returns!

5. Do you ship internationally?

Yasss! We ship worldwide 🌍 Shipping times may vary depending on your country.

6. What if my item is damaged or missing?

Oh nooo 😱 If something’s wrong, message us within 7 days of receiving your order with a pic of the issue. We’ll fix it fast!

7. How do I return or exchange an item?

Returns & exchanges are easy:

1. Contact us within 14 days of delivery.

2. Send the item back in its original condition.

3. We’ll refund you or send a replacement 💖

8. Are your products eco-friendly?

Absolutely! 🌱 We care about the planet, so all our totes and bags are made with sustainable materials.

9. Can I track my order?

Yep! Once your order ships, we’ll email you a tracking number so you know exactly where your goodies are 😏